If you have questions about water quality, please contact us right away!
Alternatively, you might see your question, and the answer, right here on our website.

How to check my water quality?

You usually cannot see hardness or other contaminants in your water. The only way to tell if your water needs conditioning is to have it tested and analyzed by a professional. Call us today for your free water test.

What is hard water?

Hard water contains large amounts of calcium and magnesium – two minerals that cause the soapy scum on glasses and lime residue on bathroom fixtures. While suitable for drinking and gardening, hard water can cause mineral build-up in water heaters, pipes, dishwashers and shower heads, reducing its flow. Soap and shampoo’s ability to lather is reduced, and laundry becomes stiffer and duller in appearance.

What is Reverse Osmosis?

Reverse osmosis (R/O) is a water treatment process in which water is forced through a semi-permeable membrane that has very small holes or “pores”. Clean water passes through and impurities that are too big to pass through the membrane are left behind and flushed away.

What is "point-of-use" device?

Point-of-use devices are portable, plumbed-in or faucet-mounted and are used to treat the water at a single tap or multiple taps for drinking and cooking only.

What is "point-of-entry"?

Point-of-entry devices are installed on the main water supply and treat all the water entering the home.

Are water quality problems common in wells?

The majority of private water wells have at least one water quality problem. Some of these problems cause nuisance stains while others are legitimate health concerns. The most common health-related problems are coliform bacteria, E. coli, lead, nitrates and man-made organic pollutants. The most common nuisance problems are corrosives, hardness, iron, and hydrogen sulfide (rotten egg odour).

If you obtain drinking water from a private supply (i.e. well) it may not be safe from microbiological, chemical, or other types of contamination. Drinking water from private sources should be tested periodically to determine if treatment is required; and, if so, for what specific contaminants or minerals.

Which water treatment device should I install?

Water chemistry is complex and no single water treatment device can be used to remove all types of substances from water. Different drinking water treatment devices have their own advantages and disadvantages. Each household must individually determine if there is a need for additional water treatment. If this is the case, we can determine the unit or combination of units best suited for your water.

Systems are available to suit any size application from your home right up to industrial size models large enough to serve a small community. Please feel free to inquire about the models and options available.

Shall I use UV disinfection system?

Disinfecting your drinking water with ultraviolet light (UV) makes good sense. It’s exceptionally effective, it’s environmentally safe, it’s well proven, and it’s the way of the future for water disinfection requirements around the globe.

When bacteria, viruses, and other microorganisms are exposed to germicidal UV light at a particular wavelength (253.7 nanometers) their reproductive capabilities are destroyed, which means that they are inactivated and no longer pose a threat to human health.

Ultraviolet disinfection systems channel water past submerged lamps that emit lethal dose of UV energy, destroying any pathogens. The strength of a dose is a product of the UV light intensity and exposure time.

Not only is it safe and highly effective, UV does not change the taste, colour, or odour of water. It simply removes the risk of illness caused by microbial contamination, making water safe to drink.

Who uses UV disinfection systems?

– Homes and camps (cottages)
– Farms
– Nursing homes
– Hospitals
– Schools
– Hotels
– Restaurants
– Community water systems

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